I currently live in France and think I might possibly be the most socially distanced customer Clapham Optical have dealt with recently. Following an eye test and consultation during my last visit to the UK, all my details were kept on their computer so that when I needed a new pair of spectacles, I was able to deal with the company by telephone and e-mail exclusively.
I have previously received excellent care from Clapham Optical, but on this occasion speed was of the essence with my order as it was to be couriered to me by friends who were travelling to France. Yet again - and perhaps moreso given the circumstances - I was so delighted by the good communication, the prompt attention and t...
Debbie Colclough -
I recently purchased glasses from Clapham Optical and I cannot praise enough the impressive customer experience and quality and speed of service I experienced. The team were amazing. I love my glasses or at least I did until I recently broke them during CV19. I called the shop without leaving a message and with no expectation of a call back - but I got one! Not only did I get a call, but thanks to Nick my glasses were repaired with new parts within days, and at a very reasonable price. Having used a large High Street opticians for years I can honestly say my return to an independent family run business who values it's customers, has made me realise what I've been missing out on! If you want ...
Sarah Baynton -
If you value quality eye care from the eye examination to the completed spectacles then Breta and I can, without hesitation, recommend that you visit this Independent family run business. We have been using the Clapham practice for many years now and have always been delighted.
Robert Jeram -
Consultation / assessment was very thorough, well considered and took into account the multi-factorial challenges my eyesight presents. Thought the eye scan machine was brilliant. Based in Totton with an eye on world fashion, which suits my inner Diva. The staff were calm, friendly and polite, the atmosphere was relaxing and I could imagine soothing to anyone who is not keen on opticians! Oh, and last but not least, my specs are perfect.
Naomi WATERS -
I have been using Clapham Optical for a number of years now after having a bad experience from a high street optician. I have always found them to be incredibly helpful, knowledgeable and offering great advice when purchasing frames without being pushy! I will continue to use this amazing company for the foreseeable future and wouldn’t hesitate to recommend Nick and the team!
Ashley Amey -
Excellent care and service all round. No hesitation in using Clapham in these difficult times.
Richard Curry -
This was my first visit to an independent optician and I cannot recommend Clapham Optical highly enough. From start to finish the service was highly professional and the quality of my new glasses is exceptional.
Two things stood out. One was how well equipped the clinic was for my eye test. I have never previously been offered an OCT scan but now Clapham have a 3D scan of the layers in the back of my eye so they can monitor whether my eye health changes over time. Everything is healthy now but it is reassuring to have that benchmark for the future.
The other thing that stood out was the care that went into fitting my glasses. Nick talked through what I wanted and suggested some frames that...
Dave Rowe -
I have been a customer of Clapham since childhood and am now in my 50’s. This is a family run business who take pride in providing you with a faultless, friendly service. What you get with Clapham is a 5* experience. The reception team offer a friendly greeting and can handle any enquiry asked of them. The opticians are thorough and the frames, lens advice is exceptional.
The products at Clapham are good value for money if you are not into ‘cheap and cheerful’. I have never had to return an item or ask for adjustments of any kind.
You know your sight is cared for when you visit Clapham. No hard sale, just good advice and exceptional help if you need it.
Paula Preston -
