I have been a customer of Clapham since childhood and am now in my 50’s. This is a family run business who take pride in providing you with a faultless, friendly service. What you get with Clapham is a 5* experience. The reception team offer a friendly greeting and can handle any enquiry asked of them. The opticians are thorough and the frames, lens advice is exceptional.
The products at Clapham are good value for money if you are not into ‘cheap and cheerful’. I have never had to return an item or ask for adjustments of any kind.
You know your sight is cared for when you visit Clapham. No hard sale, just good advice and exceptional help if you need it.
Paula Preston -
This was my first visit to an independent optician and I cannot recommend Clapham Optical highly enough. From start to finish the service was highly professional and the quality of my new glasses is exceptional.
Two things stood out. One was how well equipped the clinic was for my eye test. I have never previously been offered an OCT scan but now Clapham have a 3D scan of the layers in the back of my eye so they can monitor whether my eye health changes over time. Everything is healthy now but it is reassuring to have that benchmark for the future.
The other thing that stood out was the care that went into fitting my glasses. Nick talked through what I wanted and suggested some frames th...
Dave Rowe -
I have been going to Clapham Optical for years for my Contact lenses and i recently decided to get some glasses to give my eyes a break. There are loads of stylish glasses you can choose from and Nick was super helpful in choosing the right frame for my face shape. Everybody that works there has always been helpful and polite, that's why i have been going for 15 years.
Daryl Vaughan -
I picked up my fabulous new glasses today from Clapham Optical. The Service is second to none at this friendly professional business. I would highly recommend this independent optician after a few years of using a well know high street chain who can’t offer the same level of customer care and high quality products.
The whole experience was superb from start to finish and if you love glasses like me you’ll be impressed by the super sexy ranges on offer.
Thank you Nick for such a positive shopping experience.
Alison Gaudreau -
I’ve been a regular customer for many years. The quality of service and care is first port of call for Claphams. I myself have tried Specsavers next door to find out a 15 mins eye test, rushed through with no care is not a patch on Claphams. You only have one set of eyes and i intend to get the best care for them. Claphams will always be my choice.
Julie Cooper -
I have been a customer at Clapham Optician for many years and have always received a very professional and friendly service. I did go to another optician for a short period of time as it was closer to where I lived, I did not get the same level of service and soon went back. Since Mr Clapham retired his son Nick Clapham and his team continues this high quality service. I have recently purchased a pair of glasses and the fit and vision are perfect. I would highly recommend Clapham Optical for service, quality and expertise.
Mary Green -
Super friendly, professional, caring and helpful. I have been using Clapham for the last 6 years and have worn glasses/contact lenses since school age. I have experienced many different opticians, including high street chains, however Clapham have excelled themselves. The service you receive at Clapham is personal, tailored to you, your needs and budget. Their staff have helped with choosing frames, advised on lens type, thickness and weight, truly experts in their field. Even once your glasses/lenses are delivered, the aftercare is amazing. They have repaired and adjusted glasses without any quibble. I would not hesitate to recommend Clapham Optical to anyone seeking individual, ...
Kate Amey -
Clapham Optical in Totton is the best Opticians around by far for both glasses and contact wearers, the whole experience is an absolute pleasure from start to finish. All the staff are professional yet friendly and all seemed very skilled in their individual roles that they really take pride in. The examinations are thorough and they use all the latest technology so you know exactly what is going on with your eyes. Once you get the glasses or contacts it doesn't stop there, the aftercare service is impeccable and my experience with choosing my glasses was actually fun. Always being one to hate wearing glasses I wasn't convinced I would find a pair that I liked, but with Nick Clapham at han...
Lisa Jones -
